Yesterday two Comcast repairmen came to my house to fix our dead phone. Hanging off of their utility belts were all of the test gear, test phones, clips, measuring stuff etc. They looked like they were heading to Afghanistan. What do they do? They called Comcast technical support on the telephone. That is exactly what I did yesterday and yes the phone technical support rectified the problem. The two Comcast repairmen’s value-add was zero. On Sunday I installed our new Modem/Router and Comcast invoiced me $50 for installation. I 100% installed it! Comcast wonders why everyone dislikes them, they earned it. ReBranding from Comcast to Xfinity will not help. They have earned our dislike for them.

VIew outside JerriAnne's Cousin's house window in Solana Beach in San Diego County, CA;

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Visiting family in Solana Beach, (City in San Diego County, California. The population is 12,867)

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Morgan Rees - Delivering Business Strategies that Generate Profitable Growth: Branding / Marketing / Product Development / Consumer / B2B

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For all of my "Writer/Author friends here is a handy reference tool on a 100 ways to say GOOD. Right-click to download the document.

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